Shipping & returns

Delivery

Dresses ship from within Europe. Delivery takes 3–5 working days (from Spain) or 4–7 working days (from Hungary), depending on the dress. The time is shown on every product page. You receive a tracking code. We currently deliver to the Netherlands. We deliver to the Netherlands only for now; more countries may follow.

Shipping costs

Free within the Netherlands.

Returns

You have 14 days after receiving your order to cancel without giving a reason. Email contact@maisonlumeo.com. Dresses must be unworn and have all labels attached. Email us first and we will send you the return address and instructions. Return shipping costs are paid by you, unless the dress is faulty or not what you ordered.

Faulty or wrong item

Email us with photos and your order number and we will make it right.